Case study:
Support with KVA reviews

Energy costs


Backdated rates credited

£35 k

Support with


“Had Flame Energy take over my business gas and electricity accounts and they did an amazing job. Had a problem with a specific energy company they dealt with it professionally and resolved the situation that I couldn’t have done myself. Can’t thank them enough.”

Customer review

Case Studies

Securing you the best rates for your business

Based in Essex, DCG Logistics are an international freight forwarder. They specialise in sea and air freight as well as warehousing and distribution.

Warehouses are often large sites and buildings, making finding meters an incredibly hard task. This was the case for one of our customers who was facing problems with their MOP contracts and a higher KVA than needed.

As part of our onboarding process, our team of experts organised for one of our approved suppliers to visit your site to understand exactly how your business works. We needed the meter readings to carry out our KVA review. After we were able to locate the meter, we could see that what they were using and compare it to what they had been set. The KVA review allowed us to get their KVA reduced from 1000 to 200, helping them to cut down their costs massively. There were also issues with their MOP contracts we were able to help with. The warehouse was being charged at default rates. By changing to a separate MOP contract, we were able to reduce their costs dramatically.

When we had resolved their KVA and MOP issues, their warehouse then begun receiving out of contract rates from its supplier, leaving them with energy contracts that were too expensive.  We worked with our network of suppliers to compare contracts and decide on the best contract for the warehouse. This included a backdated contract from their current supplier which would have credited them back with around £35 thousand. When they chose to move suppliers, we supported them through the process, guiding them through it to ensure everything ran as smoothly as possible.

With Flame Energy’s help, DCG Logistics have:

  • Reviewed their KVA to cut down on their costs
  • Been eligible to receive £35 thousand worth of credit from their supplier
  • Established issues with waste management, now resolved with Flame UK
  • A separate MOP contract to reduce their costs

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