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Water Contract Procurement Services

After the de-regulation of water contracts in 2017, businesses can now “shop around” for their water contracts. Doing this can be a bit of a minefield, that’s where Flame Energy come in. Following an audit, we will search the market to determine the best solution for your business. You’ll be billed on your actual usage, either by the readings you have provided or through our Automated Meter Reading (AMR) scheme.

Signing Official Document

Why choose Flame Energy for your water contracts?

If you choose to acquire your water contract with us, you’ll be provided with a dedicated account manager, available by phone, email, and website. We provide professional advice combined with bespoke reporting and management information. Get in touch today to find out more about switching your water contract with us.

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Ready to take control of your business energy?

Whether you’re approaching contract renewal, looking to reduce costs or planning your sustainability strategy, our specialists are here to help you find the right solution for your business.

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FAQs

Questions? We’ve Got Answers.​

Find clear answers to some of the most common questions we’re asked about our services and how we support your business.

Yes. Flame Energy can review your current water and wastewater arrangements and compare available business water contracts to help identify opportunities to reduce costs or improve the service you receive. Most businesses in England can choose their water retailer, while eligibility differs in Wales and Scotland.
Yes. Most non-household customers in England can choose their water and wastewater retailer. In Wales, businesses generally need to use more than 50 million litres of water per year to be eligible to switch. Scotland operates a separate competitive business water market.
We can review your existing bills, consumption, meter information and contract terms before comparing available options. We can also identify potential issues such as incorrect meter information, unusual consumption or potential leaks that could be increasing your costs.
No. It is worth reviewing your contract before the expiry date so you understand your options and avoid automatically rolling onto an unsuitable arrangement. Flame Energy can review your current agreement and advise when it is appropriate to switch or renegotiate.
Yes. We can help investigate issues such as unusual consumption, estimated readings, incorrect meter information, billing discrepancies and potential leaks, and liaise with the relevant retailer or wholesaler where appropriate.