Flame Energy’s guide to new energy connections

An energy meter used when setting up a new energy connection

If you’re building a new site or business, you’ll most likely need new energy connections. It can be quite a confusing process, so here’s our guide to help you set up your new gas and electricity connections.

What do I need for a new electricity connection?

For a new electricity connection, a full site address and the exact position where you would like the new electricity meter is needed. In addition to this, the KVA capacity of the site is required to ensure that you’re getting the most accurate bills. Your KVA capacity is the maximum demand for electricity for your site. For more information on KVAs, check out our handy explainer video.

We will also need to know if your site needs a single or three phase power supply to determine the distribution of a load. A single-phase power is an alternating current (AC) power unit with two wires. There will usually be one power wire (the phase wire) and a neutral wire, with current flowing between the two wires. A three-phase power supply is an AC power circuit that has three wires. Each phase’s AC signal will be 120 electrical degrees apart. Usually, a single-phase power supply is used where the main use of electricity is for lighting or heating and a three-phase power supply is for sites that are powering large electrical motors.

Likewise, you will need your MPAN number. This is a reference number unique to you, used to identify every electrical supply point in the country. This will usually be 21-digits long and begin with an ‘S’, however, you will only need the last 12 to 13 numbers. The easiest way to find this is to check the top left or bottom right of one of your recent electricity bills.

What do I need for a new gas connection?

For a new gas connection, there are multiple factors that are needed. An annual KWH load required for the site. This will include how many Kilowatts your site will be using per hour or annum. A full site address is needed as well as the exact meter location, this will have details of any internal and external meters and an ‘x’ on google maps to show the exact positioning.

A MPRN (meter point reference number) is also needed. This is the gas meter number that is used to identify the gas service at your site. This is used to help your provider identify and track exactly where they are sending gas to. You can find your MPRN on one of your recent gas bills or the meter box itself. It will be a six-to-ten-digit number, usually beginning with a 74 or 75.

If there is no MPRN, a live/ dead check will need to be done to assess whether there is a live supply of gas going into the site. This is usually done via a gas network operator (for example, Cadence) when a site’s gas has been unused for a while, or the site is derelict. This check will tell us whether the gas supply is dead or live.

How quickly can I get a gas and electricity meter?

Most standard gas meters can be installed within five to ten working days. For electricity meters, most are installed within five to 14 working days following an accepted quotation. Flame Energy has been able to install gas and electric meters within 3 working days before, but this time does depend on how long quotes take to be accepted. Once we have established the fundamental requirements for your metering works, a fully managed metering resolution will be implemented. This will have little to no disruption to your site’s operations.

How much will installing a new energy connection cost me?

All our metering works are carried out on an individual basis. Therefore, the cost of installing a new meter will depend on a variety of factors. How far back to the grid the connection will need to go, as well as the different requirements your site may have. Our team of energy experts will be able to offer the best tailored price for you.

If you’re looking at setting up a new energy connection, you can find our forms here to help you make the first steps in setting up your new gas and electricity connections. Once these have been filled in, our team of energy experts can handle the rest for you. Or give us a call today on 0115 648 5655 to find out more.

Powering Success. Power your projects with our water and energy management services.

Reach out today & discover how we can help.

Case Studies

Driving Innovation in British Agriculture: Government Grants Towards Solar PV Now Available

The Farm Productivity grant, the Government will look to fund between £15,000 and £100,000 towards solar equipment.
Read More

Press Release, 1st February 2024: Pam Knight

Pam Knight, Managing Director stated “We are thrilled to reintroduce our business offering at Flame Energy. We have been working...
Read More

Exploring How Geopolitical Events Shape Energy Market Trends

Explore the intricate interplay between geopolitical events, conflicts, and the global economic landscape, and their influence on energy markets, influencing...
Read More


We're always here for you

Please do not hesitate to contact us if you require further information about how we could improve your Energy management.

Contact Us Energy
Enter the Captcha

© Copyright 2023 FlameUK

All rights reserved.

Energy Management
Energy Meters
Water Management
Waste Management
Why Flame Energy?

Case Studies

Privacy Policy
Terms & Conditions

Newsletter Signup

Newsletter Signup Energy
Enter the Captcha

Privacy Policy Terms & Conditions

Company Registration Number: 12025193. VAT Number: 357 406 000. Registered address: White House, Wollaton Street, Nottingham, NG1 5GF

Website Design by The New Fat